Our Impact
Senior Living & Health
Offering a full continuum of care (independent living, assisted living, dementia care, skilled nursing, and rehabilitation services) at two vibrant campuses in Grand Rapids. Through their Continuing Care Agreement (CCA), Holland Home promises to provide a home and care for the lives of residents, even if they outlive their financial resources.
THE IMPACT
1,845
Number of residents served in 2024 across independent living, assisted living, and skilled nursing
169
Number of residents cared for in 2024 that received some form of financial assistance
205
Number of residents within dedicated memory care units during 2024
67th
Holland Home is the 67th largest Life Plan Community in the nation and the 2nd largest in Michigan
Aging in Place
By uniting two distinct providers, Atrio Home Care meets the evolving needs of aging adults who are choosing to age in place or trying to get back on their feet after illness or injury.
THE IMPACT
2,818
Number of clients served in 2024 (272 of which were on some form of financial assistance)
44,217
Hours of Care Provided
52,794
Total Home Visits
422,100
Miles Driven
Reliance provides in-home assessments of caregiver and adult dependent needs to develop personalized care plans and help clients navigate the available healthcare resources. RCCP can coordinate services and offer ongoing support and monitoring to ensure changing needs are met.
THE IMPACT
1,300+
Number of individuals served annually through Medicaid Waiver services
400+
Number of individuals transitioned out of nursing facilities through the Community Transitions Program; Reliance operates the largest community transitions program in the state of Michigan.
350+
Number of individuals served annually through the Kent County Senior Millage Care Management and Home Support programs
43
Counties Served Across Michigan
Care Resources is a Program for All-Inclusive Care for the Elderly (PACE), operating throughout all of Kent County and a portion of some surrounding counties. Utilizing a community-based and innovative care model, Care Resources operates a vast home health, primary care, and clinic-based network.
THE IMPACT
411
Participants Served
54,050
Meals Served
61,365
Home Care Hours
587,000
Miles Driven Transporting Participants
Tandem365 consists of two components: care management and community paramedicine. Its goal is to prevent unnecessary emergency department visits and hospitalizations by understanding the complexities of healthcare and supporting individuals with unstable health conditions who are on a trajectory of decline.
THE IMPACT
1,163
Number of individuals enrolled during 2024
2,000+
Number of individuals served through the new Corewell Health relationship
2,400+
Number of individuals served through PH relationship
1:1
Relationship with Harmony Cares to provide EMS interventions
Care & Comfort
Offering community and inpatient hospice care and grief support throughout West Michigan.
COMMUNITY HOSPICE IMPACT
71,362
Community Hospice Visits
1,592
Hospice Patients
296
Average Daily Census
2,600
Number of patient visits provided by hospice physicians
Providing palliative care to anyone living with a chronic or serious illness/disease in hospitals, nursing facilities, clinics, and homes across West Michigan.
THE IMPACT
5,300
Palliative Care Visits (an increase of 25% over 2023)
957
Outpatient Clinic Visits
3,705
Hospital Visits
1,692
Individuals Served
Education & Advocacy
Provides caregiver training, support, and resources to help those in the community who are caring for loved ones living with dementia.
THE IMPACT
126
Dementia classes and simulations delivered for Holland Home staff in 2024
37+
Number of classes delivered to Faith Hospice, Atrio, Reliance, and Care Resources in 2024
1,591
Participants that attended one or more of 200+ in-person events.
$375,000+
Grant received from the Michigan Health Endowment Fund for the “Giving VOICE to Persons Living with Dementia” program to train 2,000 caregivers in 2025 & 2026
Expanding awareness of and access to palliative care while educating and training the next generation of medical professionals to advance and improve palliative care techniques.
THE IMPACT
1,000
Over 1,100 medical students and residents have been educated
35
Fellowship program has graduated 35 Hospice and Palliative trained fellows since 2024 (26 of 35 are practicing in Michigan, with 19 in West Michigan)
300
Presented at nearly 300 local, national, and international events
8
Received 8 national awards and recognition for excellence in our field
